Procedures

The Right Procedure. Every Technician.
Every Time.

The gap between how experienced technicians do a job and how new hires do it costs companies millions in rework, incidents, and downtime. UniCMMS Procedures closes that gap — by attaching the exact right procedure to every work order, automatically.

Step 01

Digital Procedure Library.

Build, version, and translate your SOPs in one place — with a drag-and-drop editor that doesn't require IT.

  • Drag-and-drop procedure builder — no IT skills required
  • Step-by-step instructions with photos, videos, and diagrams
  • Safety warnings and LOTO (Lockout/Tagout) steps
  • Version control: track changes, always use the current approved version
  • Multi-language procedures: auto-translate for multinational teams
  • PDF import: convert existing paper SOPs in minutes
Step 02

Procedure Enforcement on Work Orders.

Knowing the right procedure is one thing. Following it is another. UniCMMS makes sure every step is completed before the work order can be closed.

  • Auto-attach procedure to work order based on asset type and job type
  • Mandatory step completion before work order can be closed
  • Required signature at critical safety checkpoints
  • Digital checklist with pass/fail for inspections
  • Non-conformance flagging: capture when a step fails
  • Photo required at specific steps for documentation
Step 03

Procedures That Improve Over Time.

Every execution is a data point. UniCMMS tracks how long each step takes, where technicians get stuck, and where steps fail — so your procedures get sharper with each use.

  • Step-level execution time analytics
  • Failure rate per step — identify training or design gaps
  • Technician feedback channel on each procedure
  • A/B test alternate procedure versions
  • Auto-suggested updates based on field outcomes
Step 04

Built for Compliance and Safety.

Procedures are also compliance artifacts. UniCMMS makes sure every approval, every revision, and every execution is auditable to the most demanding standards.

  • Approval workflow for procedure publishing
  • Full revision history with diff view
  • Digital signatures on critical safety steps
  • Mapped to compliance frameworks (ISO, OSHA, FDA)
  • Audit-ready PDF export per execution

Proven Impact

Measurable Results, From Day One

90%
Reduction in Procedure Non-Compliance
100%
Step Completion Enforced
Zero
Paperwork for Procedure Documentation
Unlimited
Procedures and Versions Stored

Trusted by Maintenance Teams Worldwide

What Our Customers Say

"

Switching to UniCMMS gave our team a tool they actually want to use. The mobile app changed everything for our field technicians.

James R.
Maintenance Director
Capterra
"

Setup took us less than two days. Our PMs and work orders were running before the week was out — no consultants required.

Sarah L.
Operations Manager
G2
"

The AI predictions caught two failures in the first month that would have cost us six figures. UniCMMS pays for itself.

David M.
Reliability Engineer
TrustRadius

For Every Role

Built for Every Member of Your Team

From technicians in the field to executives in the boardroom, UniCMMS gives every role the right view of the data.

For Reliability Engineers

Drill into failure modes, asset health scoring, and reliability-centered maintenance plans.

  • Failure mode & effects analysis
  • Asset health scoring
  • RCM templates
  • MTBF / MTTR analytics

For Technicians

A mobile-first experience built for the field — fast lookups, simple logging, no friction.

  • QR code scanning
  • Real-time field logging
  • Offline mode
  • Instant document access

For Operations Leaders

Executive dashboards and total cost of ownership — see the health of the whole portfolio at a glance.

  • Executive dashboards
  • Total cost of ownership
  • Depreciation tracking
  • Uptime KPIs

4,000+ companies rely on UniCMMS

Across manufacturing, healthcare, hospitality, facilities, energy, and more.

Turn Your Best Technician's Knowledge Into a Standard

Build your first digital procedure in 10 minutes — then attach it to every relevant work order automatically.