Notifications
The Right Alert. The Right Person.
Never Missed.
In maintenance, late notifications are as bad as no notifications. UniCMMS delivers critical alerts in under 30 seconds across push, email, and SMS — with intelligent escalation rules that ensure nothing critical is ever missed, even at 2am.
Multi-Channel Alerting.
Different events need different channels. UniCMMS lets each user configure how they want to be reached for which type of alert — and ensures the message gets through.
- ✓ Push notifications: instant delivery on iOS and Android
- ✓ Email notifications: full work order context in every email
- ✓ SMS alerts: for critical events when push isn't enough
- ✓ In-app notification center: complete history of all alerts
- ✓ WhatsApp integration (via API): send alerts to existing team channels
- ✓ Configurable per user: each team member customizes their own preferences
Smart Escalation.
Critical alerts can't sit unread. UniCMMS escalation rules guarantee that if the first responder doesn't act, the next person in the chain is notified — every time, automatically.
- ✓ Time-based escalation: alert supervisor if not acknowledged in X minutes
- ✓ Severity-based escalation: P1 alerts go to manager immediately
- ✓ On-call scheduling: alerts follow your rotation automatically
- ✓ Business hours rules: different escalation paths nights and weekends
- ✓ Escalation acknowledgment: confirm escalation is handled at every level
Less Noise. More Signal.
Alert fatigue is real. UniCMMS uses AI to filter transient spikes and suppress duplicates so your team only gets notified about things that actually matter.
- ✓ Nuisance alert filtering: AI suppresses transient spikes
- ✓ Deduplication: one notification per event, not per reading
- ✓ Threshold tuning suggestions to reduce false positives
- ✓ Per-asset and per-team mute windows
- ✓ Daily digest mode for low-priority items
Built for Real-World Operations.
Maintenance teams work through nights, weekends, and holidays. UniCMMS notifications respect on-call rotations and business hours so the right person is contacted at the right time.
- ✓ Integrated on-call rotation builder
- ✓ Holiday calendars per region
- ✓ Quiet hours per user
- ✓ Escalation paths separate for business vs. off hours
- ✓ Audit log of every notification sent
Proven Impact
Measurable Results, From Day One
Trusted by Maintenance Teams Worldwide
What Our Customers Say
Switching to UniCMMS gave our team a tool they actually want to use. The mobile app changed everything for our field technicians.
Setup took us less than two days. Our PMs and work orders were running before the week was out — no consultants required.
The AI predictions caught two failures in the first month that would have cost us six figures. UniCMMS pays for itself.
For Every Role
Built for Every Member of Your Team
From technicians in the field to executives in the boardroom, UniCMMS gives every role the right view of the data.
For Reliability Engineers
Drill into failure modes, asset health scoring, and reliability-centered maintenance plans.
- ✓ Failure mode & effects analysis
- ✓ Asset health scoring
- ✓ RCM templates
- ✓ MTBF / MTTR analytics
For Technicians
A mobile-first experience built for the field — fast lookups, simple logging, no friction.
- ✓ QR code scanning
- ✓ Real-time field logging
- ✓ Offline mode
- ✓ Instant document access
For Operations Leaders
Executive dashboards and total cost of ownership — see the health of the whole portfolio at a glance.
- ✓ Executive dashboards
- ✓ Total cost of ownership
- ✓ Depreciation tracking
- ✓ Uptime KPIs
4,000+ companies rely on UniCMMS
Across manufacturing, healthcare, hospitality, facilities, energy, and more.