Collaboration

Your Entire Team. One Conversation.
Zero Confusion.

Maintenance work happens between people — technicians, supervisors, engineers, contractors. UniCMMS keeps everyone aligned with in-context messaging on every work order, real-time updates, and a shared information layer that eliminates the phone tag, email chains, and WhatsApp groups your team currently relies on.

Step 01

Talk About the Work, Right Where the Work Is.

Every work order in UniCMMS has its own conversation thread. Technicians ask questions, supervisors give guidance, engineers share documents — all attached to the specific work order, visible to everyone involved, and permanent for future reference.

  • Threaded conversation on every work order and asset
  • @mention any team member for instant notification
  • Photo and video sharing with annotation tools
  • Voice messages for quick audio updates from the field
  • Full conversation history searchable and auditable
Step 02

Always Know What Your Team Is Working On.

No more "What's happening with pump #3?" UniCMMS gives supervisors a live view of every technician's current work order status, location, and estimated completion time — without a single radio call.

  • Live technician workload board
  • GPS location tracking (opt-in for field technicians)
  • Current work order status and estimated completion time
  • Shift handover notes: leave context for the incoming team
  • Escalation alerts: flag work orders needing supervisor attention
Step 03

External Teams. Same Visibility. Full Control.

When contractors or OEM technicians work on your equipment, UniCMMS keeps them in the loop without giving them access to sensitive data. Create contractor accounts with scoped permissions, assign them work orders, and get visibility into their progress.

  • Contractor portal with work order access only
  • Time and material logging by contractors
  • Digital sign-off on contractor-completed work
  • Contractor performance tracking: on-time, quality rating
  • NDA and certification document management
Step 04

Shift Handovers Without Lost Context.

A bad handover costs hours of duplicated diagnostic work. UniCMMS makes sure every shift change preserves what's in progress, what's been tried, and what comes next — directly on each work order.

  • Structured handover notes per shift
  • Open work orders surfaced at shift start
  • Acknowledgment required to mark a handover complete
  • Handover audit log for compliance and incident review
  • Cross-site handover support for follow-the-sun teams

Proven Impact

Measurable Results, From Day One

70%
Reduction in Maintenance Phone Calls
100%
Communication in One Place
Zero
Context Lost on Handovers
All
Team Members Visible in Real Time

Trusted by Maintenance Teams Worldwide

What Our Customers Say

"

Switching to UniCMMS gave our team a tool they actually want to use. The mobile app changed everything for our field technicians.

James R.
Maintenance Director
Capterra
"

Setup took us less than two days. Our PMs and work orders were running before the week was out — no consultants required.

Sarah L.
Operations Manager
G2
"

The AI predictions caught two failures in the first month that would have cost us six figures. UniCMMS pays for itself.

David M.
Reliability Engineer
TrustRadius

For Every Role

Built for Every Member of Your Team

From technicians in the field to executives in the boardroom, UniCMMS gives every role the right view of the data.

For Reliability Engineers

Drill into failure modes, asset health scoring, and reliability-centered maintenance plans.

  • Failure mode & effects analysis
  • Asset health scoring
  • RCM templates
  • MTBF / MTTR analytics

For Technicians

A mobile-first experience built for the field — fast lookups, simple logging, no friction.

  • QR code scanning
  • Real-time field logging
  • Offline mode
  • Instant document access

For Operations Leaders

Executive dashboards and total cost of ownership — see the health of the whole portfolio at a glance.

  • Executive dashboards
  • Total cost of ownership
  • Depreciation tracking
  • Uptime KPIs

4,000+ companies rely on UniCMMS

Across manufacturing, healthcare, hospitality, facilities, energy, and more.

Stop the WhatsApp Groups. Start Structured Collaboration.

Your team's maintenance conversations belong in your CMMS, not in a personal messaging app.