Work Orders

Work Orders So Fast,
Your Team Will Actually Use Them.

UniCMMS work order management replaces paper forms, email requests, and WhatsApp messages with a single, intelligent system. Create a work order in 10 seconds. Assign it instantly. Track it in real time. Close it with a digital signature. That's it.

Step 01

10 Seconds to a Complete Work Order.

Creating a work order in UniCMMS takes less time than finding the right paper form. Scan an asset QR code, tap "New Work Order," describe the problem, assign a technician, and it's live. The system auto-fills asset details, location, and maintenance history.

  • Scan asset QR → instant work order with full context
  • Web form, mobile app, or Work Request Portal (for non-maintenance staff)
  • Voice-to-text description for hands-free creation
  • Auto-suggested priority based on asset criticality
  • Template library for recurring jobs (reduces data entry by 80%)
Step 02

The Right Technician. The Right Time. Every Time.

UniCMMS helps supervisors assign work to the most available, qualified technician — with full visibility into the team's current workload, location, and skill sets.

  • Real-time technician workload calendar view
  • Skill-based assignment: match job requirements to certified technicians
  • Geographic assignment: prioritize closest available technician
  • Drag-and-drop scheduling on weekly calendar
  • Auto-reassign on sick days or no-shows with one tap
Step 03

Everything a Technician Needs. Nothing They Don't.

When a technician opens a work order in the UniCMMS mobile app, they see everything: asset details, failure history, step-by-step procedures, required parts, safety warnings, and links to manuals. No radio calls. No paper hunting. Just work.

  • Full work order detail on any smartphone
  • Embedded safety checklists (mandatory completion)
  • Required parts list with real-time inventory availability
  • Photo and video capture with automatic attachment
  • Time tracking: tap start/stop timer per task
  • Offline mode: full functionality without WiFi or cellular
Step 04

Close the Loop on Every Job.

Every work order tells a story. UniCMMS captures every data point — time spent, parts used, cost, root cause, and resolution — and turns it into intelligence that makes your next job faster and cheaper.

  • Real-time status board: Open → In Progress → On Hold → Closed
  • SLA breach alerts: escalate overdue work orders automatically
  • Root cause analysis: structured fields (what failed, why, how fixed)
  • Digital sign-off: technician + supervisor digital signatures
  • Automatic cost calculation: labor + parts + contractor costs

Proven Impact

Measurable Results, From Day One

10 sec
Average Time to Create a Work Order
30%
Reduction in Time-to-Close
100%
Work Orders With Full Cost Capture
Zero
Lost or Forgotten Work Orders

Trusted by Maintenance Teams Worldwide

What Our Customers Say

"

Switching to UniCMMS gave our team a tool they actually want to use. The mobile app changed everything for our field technicians.

James R.
Maintenance Director
Capterra
"

Setup took us less than two days. Our PMs and work orders were running before the week was out — no consultants required.

Sarah L.
Operations Manager
G2
"

The AI predictions caught two failures in the first month that would have cost us six figures. UniCMMS pays for itself.

David M.
Reliability Engineer
TrustRadius

For Every Role

Built for Every Member of Your Team

From technicians in the field to executives in the boardroom, UniCMMS gives every role the right view of the data.

For Reliability Engineers

Drill into failure modes, asset health scoring, and reliability-centered maintenance plans.

  • Failure mode & effects analysis
  • Asset health scoring
  • RCM templates
  • MTBF / MTTR analytics

For Technicians

A mobile-first experience built for the field — fast lookups, simple logging, no friction.

  • QR code scanning
  • Real-time field logging
  • Offline mode
  • Instant document access

For Operations Leaders

Executive dashboards and total cost of ownership — see the health of the whole portfolio at a glance.

  • Executive dashboards
  • Total cost of ownership
  • Depreciation tracking
  • Uptime KPIs

4,000+ companies rely on UniCMMS

Across manufacturing, healthcare, hospitality, facilities, energy, and more.

Replace Your Paper Work Orders Today

Migrate your existing work order backlog with one CSV import. Your team will be live before the shift ends.