Retail

Keep Every Location
Running Like Your Best Location.

Retail operations live and die on store experience. A failed HVAC, a broken refrigeration unit, or a malfunctioning POS system all cost real revenue. UniCMMS keeps every location operating at its best with multi-store visibility and self-service request capture from store staff.

Industry Challenges

The Problems You Know All Too Well

If any of these sound familiar, you're not alone — and UniCMMS was built to solve every single one.

Store Staff Are Not Maintenance Experts

They report problems vaguely (or not at all) — and crucial details get lost in translation.

Multi-Store Operations Lack Visibility

20, 200, 2,000 stores — without a unified system, there is no way to see operational health.

Refrigeration Failures Cost Real Money

A walk-in freezer down for 4 hours can cost a single store $20,000 in spoiled inventory.

Vendor Coordination Is a Nightmare

Different vendors per store, per system, per region — coordination is mostly phone tag.

How UniCMMS Helps

A Solution Built for Your Industry

Multi-Store Management

See work, costs, and PMs across every location. Compare store performance and replicate best practices.

HVAC & Refrigeration PM

Pre-built PM templates for HVAC and refrigeration. IoT-enabled real-time monitoring of cold-chain.

Self-Service Work Request

Store staff scan a QR code, snap a photo, describe the issue. The work order is in your queue instantly.

Vendor & Contractor Management

One catalog of vendors per region. Performance scoring, automated routing, and consolidated billing.

40%
Less Downtime
25%
Lower Costs
<2 days
To Go Live
98%
CSAT Score

Run Every Store Like Your Best Store